Number portability

We make it easy for you to transfer your existing mobile number to us. Follow our step-by-step guide and continue using your existing number with the benefits of Variatel.

This is how the number transfer works:

Obtain approval:

Contact your previous provider and request approval for your number. You must give your consent to the transfer.

Fill out the form:

Download our number portability form, fill it out completely.

Check your data:

Make sure that the data you enter in the form matches the data provided by your previous mobile provider. Inconsistencies can delay the transfer process.

Send documents:

Send the completed and signed form and a copy of your ID to customer.service@variatel.com.

Variatel will inform you:

As soon as we have received and checked your documents, we will initiate the transfer process. You will be informed of the progress by e-mail.

Number change:

Your mobile number will remain active during the change. We will send your Variatel SIM card to your home. As soon as the transfer is complete, you can get started straight away

Important information:

 

  • Observe notice periods: Find out about the notice periods with your current provider and make sure that your tariff is canceled in good time
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  • Zeitlicher Ablauf: Die Rufnummernmitnahme kann einige Tage dauern. In dieser Zeit bleibt Ihre alte Nummer weiterhin aktiv.
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